MorBiz | VoicIQ

Smart AI Voice Agents for Business

Smart AI Voice Agent for Businesses

24/7 Sales, Support, and Outreach

Launch outreach campaigns, answer calls, qualify leads and book meetings, all without human representatives. All done with the care our business demands.

200K+

Saved in Rep Salaries

3x Growth

than Traditional Outreach

3.4K+

Happy Clients Worldwide

FEATURES

Empower Your Team with Smart Transfers

Give your VoicIQ agent the power to transfer a call to a human the moment it matters most, no chaos, no call dropping, just seamless transfers from AI to your team.

A blind transfer (also called a cold transfer) sends the caller straight to another line or agent without any introduction or context, so the receiving person starts the call “cold.” A warm transfer briefly places the caller on hold while the first agent talks to the second agent, shares key details, and then connects the caller so the conversation picks up with full context.
AI cold calling is not automatically illegal, but it is tightly regulated by telemarketing and robocall laws in each country or region. You must follow rules around consent, caller ID, do‑not‑call lists, and opt‑outs, and it is best to get legal or compliance advice before running large‑scale AI outbound campaigns.
A number is added to call-transfer with the country code by entering the destination phone number and your AI agent will be ready to transfer a call to that phone based on configured logic.

Never Miss an Appointment Booking Ever

A 24/7 AI agent that moves beyond simple answering to active scheduling, lead qualification, and calendar management.

VoicIQ natively integrates with Google Calendar, TidyCal (via custom tool integration), and Cal.com. Connections are secure, bi-directional, and update in real time to prevent double-bookings.
Yes. If a caller needs to change or cancel, the AI accesses the existing booking, shows new available slots, updates the calendar instantly, and sends updated confirmations.
Yes. Custom intake questions (e.g., reason for visit, insurance details, preferred location) can be added to the Booking Rules that the AI will ask naturally before finalizing the slot.

Arm Your AI with a Knowledgebase

Transform your business documents and website data into a living, breathing intelligence for your voice agents. VoicIQ’s Knowledgebase ensures every AI response is grounded in your specific pricing, policies, and internal expertise.

Individual website URLs, entire site sections, documents (PDFs), such as pricing sheets, terms of service, SOPs, FAQ lists, and internal playbooks can be added.
Website content is re-indexed automatically on a regular schedule, and uploaded documents update instantly upon new uploads, keeping your agents current without manual intervention.
Yes. Each AI voice agent can have its own tailored Knowledge Base, allowing specialized responses for sales, support, or specific products while reusing shared sources when desired.
The AI paraphrases in a natural, conversational tone while staying faithful to your source material, ensuring responses sound human and on-brand rather than robotic read-outs.

Power Your AI Agent with Post Call Analysis

Unlock actionable insights from every conversation with automatic post-call analysis, turning transcripts into sentiment scores, key topics, coaching opportunities, and performance metrics without manual review.

It automatically generates sentiment scores, key topic summaries, speaker ratios, compliance flags, success indicators, and actionable coaching notes for every call.
No. Analysis runs fully automatically after each call ends, with results ready instantly in your dashboard, no manual transcription or tagging required.
Yes. Define your own success criteria, objection keywords, or compliance phrases, and VoicIQ will score calls accordingly while triggering notifications when thresholds are met.
VoicIQ utilizes state-of-the-art speech-to-text engines that maintain high accuracy even with background noise or varied accents. The AI summaries are designed to capture the “intent” and “outcome,” providing a reliable record of the conversation.
Absolutely. Post Call Analysis is performed on every interaction handled by your VoicIQ agents, regardless of whether the AI initiated the call for a survey or answered it to provide support.

USE CASE SOLUTIONS

Never Miss a Call or Leave Messages Hanging

An AI answering service that captures every call, understands the caller, and logs messages instantly so your team can focus on high-value follow-ups, not missed opportunities.

Absolutely. You define the scripts, workflows, and escalation flags so VoicIQ acts exactly how you want.
Yes. Every call is answered instantly, logged, and queued for follow-up with complete context.
Every call is structured, tagged, and pushed to your CRM, helpdesk, or inbox. Nothing is left in voicemail limbo.

Book Meetings Instantly, Not Eventually

An AI appointment setter that qualifies leads and fills your calendar while your team focuses on closing deals, not scheduling headaches.

Yes. VoicIQ follows your scripts, suggests alternative times, and qualifies without losing momentum.
Absolutely. Automated confirmations and reminders keep your calendar full and reliable.
Most teams book real meetings within 3–6 days, including setup and testing.

Customer Support that Responds Instantly, Not Eventually

An AI voice agent that resolves routine customer requests the moment they come in so your support team spends time on real issues, not repetitive tickets.

No. It removes repetitive volume so agents can focus on complex, high-impact issues.
Yes. The tone, phrasing, workflows, and escalation logic can be controlled.
Most teams go live in under a week. Additional workflows take hours, not days.

Never Miss a Call or Tie Up Your Front Desk Again

An AI receptionist that answers every call instantly, books appointments, and handles routine requests so your front desk team can focus on people, not phones.

No. VoicIQ handles routine calls so your receptionist can focus on in-person visitors, exceptions, and higher-priority tasks.
Yes. You control availability, buffers, appointment types, and transfer logic. VoicIQ doesn’t improvise.
Most offices are live in 3–5 days, including setup, customization, and real-call testing.

Scale Outbound Calls Without Burning Out Your Team

An AI telemarketing assistant that runs campaigns, engages prospects naturally, and books meetings directly on your calendar so your reps only talk to warm, qualified leads.

The agent uses “Contextual Guardrails.” Instead of hallucinating or getting stuck, it recognizes the boundary of its knowledge. It will offer to find the specific answer or seamlessly escalate the call to a senior human rep.
We utilize ultra-low-latency processing (under 500ms). This ensures the agent responds at the speed of a human conversation. It also handles interruptions gracefully.
Yes. Using secure MCP architectures, VoicIQ connects directly to CRMs like Salesforce or HubSpot. It doesn’t just “talk” it updates lead statuses, logs call sentiment, and schedules follow-up tasks in your database immediately after the call ends.

Run a Call Center 24/7 Without Adding Staff

An AI-powered call center that handles inbound and outbound calls, qualifies leads, resolves routine support issues, and books appointments so your agents focus only on high-value interactions.

VoicIQ uses Contextual Guardrails, trained on your approved knowledge. If a customer asks outside its scope, it smoothly connects to a human specialist with a summary.
We maintain a Sub-500ms Latency pipeline, preventing robotic pauses. Our agents support “natural turn-taking,” allowing them to listen and respond immediately if interrupted.
Compliance is essential. VoicIQ scrubs lists against DNC registries and follows calling regulations. Every interaction is logged with a secure digital audit trail, protecting you under TCPA, GDPR, and other regulations.

Stop Burning Sales Hours on Leads That’ll Never Close

AI voice agent qualifies inbound calls & forms in real time, connecting reps only with ready buyers. VoicIQ manages initial conversations, asks qualifying questions, and books meetings or moves on.

A blind transfer (also called a cold transfer) sends the caller straight to another line or agent without any introduction or context, so the receiving person starts the call “cold.” A warm transfer briefly places the caller on hold while the first agent talks to the second agent, shares key details, and then connects the caller so the conversation picks up with full context.
Completely. You define what gets asked, in what order, and what qualifies or disqualifies a lead.
Most teams are live in 3–5 days: one day for setup, 2–3 days to train the AI on your playbook.

Turn Every Service Call into a Booked Job

An AI dispatch assistant that answers every call instantly, schedules technicians in real time, and keeps customers informed so your dispatch team focuses on real exceptions, not ringing phones.

You define urgency criteria and escalation rules. VoicIQ applies them consistently on every call.
VoicIQ reads live scheduling data and only books what’s actually open.
Most teams are handling real calls within a week, including setup and testing.

INDUSTRY SOLUTIONS

An AI Wellness Assistant for Alternative Medicine

Every day, patients sit on hold, calls roll to voicemail, and your staff lose hours on basic adjustment scheduling and care plan questions. At the same time, you cannot compromise on patient continuity, care plan compliance, or the overall wellness experience.

Yes. Retention is the heartbeat of a successful practice, and VoicIQ acts as your Care Continuity Assistant. If a patient misses an adjustment or falls off their recommended schedule, the AI proactively reaches out to re-book them, explaining the importance of staying on track.
VoicIQ is built to handle the “noise” so you can focus on the adjustment. During peak hours when the phones are ringing off the hook, the AI answers every call instantly, handling routine reschedules, directions, or check-in questions.
Yes. VoicIQ understands the complexity of alternative medicine scheduling. It can identify returning families and suggest back-to-back slots or manage patients who have different care plans (e.g., one for wellness maintenance and another for a recent sports injury).

Your Dental Front Desk is Overwhelmed. Your Patients are on Hold

Patients are put on hold, high-value treatment calls go to voicemail, and your staff spends hours on basic scheduling instead of caring for the patients in the office. At the same time, you cannot afford to miss new bookings or compromise on patient care.

VoicIQ uses a clinical logic tree to triage calls instantly. It can distinguish between routine inquiries (like a cleaning) and true emergencies (like acute pain or facial swelling) based on your practice’s specific protocols. For urgent cases, it can provide immediate home-care guidance and perform a warm transfer to your emergency line, ensuring high-value cases are never missed.
Not at all. VoicIQ uses high-fidelity, natural voice technology that feels like a conversation with a real person, not a robotic menu. The agent is programmed to be patient, allowing for natural pauses and “human” speech patterns. If a patient ever expresses confusion or requests a person, the AI performs a cold transfer to your front desk.
You are in total control. During setup, you define your Clinical Logic Tree—such as never booking a root canal at 4:00 PM or always leaving a 15-minute buffer between new patient exams. VoicIQ strictly adheres to these guardrails and only books into the specific blocks you’ve authorized in your PMS.

Zero Lost Leads, Zero Compliance Risks – One AI Voice Agent for Finance

Every day, clients call for status updates, document requests, and appointment bookings while your team gets buried in repetitive calls and voicemail tag. All of this happens in a regulated world where every interaction must be secure, logged, and audit ready.

VoicIQ captures the full context of every conversation and delivers a complete summary to your team before any follow-up. This ensures your specialists are fully informed and can handle detailed or regulated matters confidently.
VoicIQ sends automated alerts for tax estimates, premium due dates, loan milestones, or filing cutoffs then follows up until complete, reducing missed deadlines and keeping revenue pipelines active.
VoicIQ pulls approved info from your systems to answer routine questions on loan progress, claim status, or payment schedules. When a licensed professional is needed, it performs a warm transfer with a complete conversation history.

Zero Waits. Zero Compliance Hassles. One AI Voice Agent Built for Healthcare

Every day, patients sit on hold, calls roll to voicemail, and staff lose hours on basic scheduling and questions. At the same time, you cannot compromise on compliance, documentation, or patient experience.

VoicIQ is built to securely handle patient conversations by encrypting call data in transit and at rest, logging access, and limiting what the AI can say or do. It only captures the information needed to complete the task and writes it back to your systems securely.
Yes. VoicIQ can handle routine scheduling changes end to end, including confirmations and updates to your calendar or practice management system. Your staff only steps in when clinical judgment or exceptions are required.
VoicIQ is trained with strict boundaries. It does not diagnose, treat, or provide medical advice. Clinical or urgent calls are immediately escalated to your staff or routed according to your after-hours protocol.
VoicIQ understands call intent like billing, prescriptions, appointment changes, or general inquiries and routes calls accordingly. When needed, it performs secure cold transfers so your team can take over smoothly.
No. VoicIQ removes repetitive, high-volume calls so your staff can focus on in-person patients and complex situations. Most practices use it to reduce overload, not headcount.

More Booked Jobs, Fewer Missed Calls – One AI Voice Agent for Home Services

VoicIQ is 24/7 AI coordinator for HVAC, plumbing, landscaping, cleaning, and other home service companies that answers calls, books jobs, dispatches emergencies, and follows up automatically while syncing with your tools.

VoicIQ connects to your scheduling or CRM tools and creates, updates, or reschedules appointments using your existing workflows.
No. VoicIQ takes over repetitive calls, booking, reminders, and simple questions so your team can focus on complex issues and customer relationships.
Yes. VoicIQ can follow different scripts and routing rules for HVAC, plumbing, landscaping, cleaning, and multiple branches or territories.

Faster Quotes, Happier Policyholders – One AI Voice Agent for Insurance

Your policyholders want answers now, but your agents are stuck on the phones answering the same questions about coverage, claims, and renewals. Every call must meet strict compliance and documentation standards without exception.

Yes. VoicIQ can explain coverage, limits, and deductibles using your approved scripts and knowledge base but does not bind coverage or give legal/financial advice those stay with licensed agents.
VoicIQ runs on SOC 2-ready infrastructure, encrypts data, logs calls and outcomes, and follows your rules for disclosures and escalations so licensed staff handle regulated decisions.
No. VoicIQ handles repetitive front-line conversations quote intake, renewals outreach, simple changes so your people can focus on complex cases, relationships, and closing business.

Better Rates, Faster Loads – One AI Voice Agent for Logistics

Your trucks are rolling, but your team is stuck on the phone with rate calls, load matching, and constant “where’s my truck?” updates. Every missed call or slow response eats into margins and damages reliability with shippers and carriers.

No. VoicIQ handles repetitive calls for rates, bookings, and status, so dispatchers can focus on exceptions, problem loads, and relationships.
VoicIQ can integrate with common TMS, telephony, and tracking platforms to read and update load, carrier, and status data.
Yes. VoicIQ can run outbound campaigns to cover loads, qualify carriers, and follow up with brokers on posted or partial loads.

More Sales, Happier Customers – One AI Voice Agent for Retail & E-Commerce

Your phones light up with order questions, returns, stock checks, and delivery updates, but your team is overwhelmed handling the same repetitive calls instead of focusing on sales and growth. Missed or delayed responses lead to abandoned carts, bad reviews, and lost loyalty.

VoicIQ guides customers through your return policy, checks eligibility, generates labels when approved, and initiates exchanges based on your rules.
Yes. VoicIQ can recommend complementary products, mention active promotions, and help recover abandoned carts with personalized outreach.
Yes. VoicIQ supports omnichannel inquiries, online orders, in-store pickup, stock checks across locations, and hybrid scenarios.

Your Guest Call at 2am. Your AI Answers Instantly.

VoicIQ handles guest inquiries, midnight calls, and repetitive FAQs across all your properties — so you can keep your Super host badge without keeping your phone on vibrate all night.

VoicIQ acts as your always-on guest communications partner. It answers phone calls from guests 24/7, handles common questions (Wi-Fi, parking, check-in instructions), and escalates emergencies to you. You get a morning log of everything that happened overnight.
Yes. You can set up a custom knowledge base for each property with its own check-in details, house rules, and FAQs. VoicIQ knows which property the guest is calling about and responds accordingly.
VoicIQ handles phone calls and inquiries regardless of which platform the guest booked through. It works across all short-term rental platforms.
Yes. VoicIQ supports bilingual English/French coverage, making it the only AI guest communications solution that properly serves the Quebec market.
VoicIQ starts at $497/month — a fraction of the 20–40% fee a local property manager charge. You get 24/7 guest communication coverage without giving up a quarter of your revenue.
VoicIQ triages calls and identifies emergencies. It can escalate urgent situations to you immediately via text or call, while handling routine questions on its own. You stay in control of what gets escalated.

More Calls. More Bookings. One AI Voice Agent Built for Travel & Hospitality.

Your guests keep calling for reservations, orders, and requests, but your staff is tied up on the phone instead of serving guests. Missed calls turn into empty tables, un-booked rooms, and regulars who don’t come back.

Yes. VoicIQ can capture party size, timing, special occasions, dietary notes, and allergies, passing them accurately to your systems.
VoicIQ connects to your reservation, POS, and property systems to check availability and create or modify bookings in real time.
Yes. VoicIQ can run separate flows for restaurants and hotels, each with customized scripts, rules, and routing.

Let’s calculate what missed calls are costing your specific business

PLANS FOR EVERONE

Starter

$497

per month

Perfect for Solo Entrepreneurs and Small Teams.

What’s Included
  • 1 AI Agent (inbound or outbound)
  • Up to 100 Call Minutes
  • Basic Calendar Sync

  • Local Phone Number

  • Email Summary After Each Call

  • Google Sheet Integration

Most Popular

Pro

$997

per month

Ideal for Growing Businesses

What’s Included
  • 2 AI Agents (inbound + outbound)
  • 300 Call Minutes
  • CRM Sync (GoHighLevel, HubSpot, etc.)
  • Outbound Reactivation Campaign
  • Multiple Call Outcomes and Lead Tagging
  • Call Summaries with Intent Labeling

  • Local Number Setup + Auto-Routing

Business

$1,497

per month

Built for High-Volume Operations

What’s Included
  • 3+ AI Agents
  • 500 Call Minutes
  • White-label Dashboard + Branded Email
  • Advanced Call Insights

  • Compliance-Grade Call Storage

  • Missed Call Follow-ups

  • Dedicated Onboarding Manager

Agency

Custom

pricing

Designed for Custom and Large-Scale Solutions

What’s Included
  • Up to 30 Subaccounts

  • 300 Minutes Per Subaccount

  • Outbound AI Dashboard
  • Shared Minute Pool (top-ups)
  • Agency Toolkit
  • Onboarding Materials
  • Priority Support
  • White-Label Agent Templates

MorBiz VoicIQ’s AI answering service never misses a call, even during peak hours. Our small team finally gets uninterrupted focus time without losing a single lead. It’s like hiring a full-time assistant without the payroll headaches.

Marcus B.

Their AI appointment setter slashed our no-shows by syncing instantly with our calendar. Patients love the easy booking, and we love the full schedule. We’ve recovered over 20 hours a month previously wasted on follow-ups.

Linda T.

The AI customer service agent resolved 80% of support tickets before they reached a human. Our response time dropped from hours to seconds, keeping clients happy. Now our live agents only handle complex issues that truly need a personal touch.

Janine Y.

With MorBiz VoicIQ’s AI receptionist, we cut call handling costs in half. It sounds so natural that callers never realize they’re speaking with an AI. Even our longtime clients compliment how ‘polite and helpful’ the new receptionist is.

Alex J.

Their AI call center and lead qualification work together to route hot leads instantly. Dispatch service then coordinates teams on the fly—saving us hours daily. We’ve closed more deals in one month than we did all last quarter.

Johnathan M.

FAQ’s

A business plan is a written document that outlines your business goals, strategies, target market, financial projections, and operational plans. It’s important because it serves as a roadmap for your business, helps secure funding, and keeps you focused on your objectives.

A strong marketing strategy includes:

  • Target audience identification
  • Unique selling proposition (USP)
  • Marketing channels (social media, email, SEO, etc.)
  • Budget allocation
  • Performance metrics and analytics

The right business structure (e.g., sole proprietorship, LLC, corporation) depends on factors like liability protection, tax implications, and ownership flexibility. Consult a legal or financial advisor to determine the best fit for your business goals.

  • Revenue is the total income generated from sales of goods or services.
  • Profit is what remains after subtracting all expenses (e.g., costs, taxes) from revenue. Profit is a key indicator of financial health.

Cash flow management is the process of tracking and optimizing the money coming in and going out of your business. It’s crucial because it ensures you have enough liquidity to cover expenses, pay employees, and invest in growth opportunities.

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